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Houston Hobby Airport Guide to Houston William P.Hobby Airport (HOU)

Houston Hobby Airport Services

Houston Hobby Airport Terminal is equipped with a good number of services and amenities to make the most valuable experience. 

Take a look below for further information: 

MailSafe Express

This company provides delivery services for the items that are banned for the TSA. 

Lost & Found

Have you lost an item at Hobby Airport? In that case, please contact with the Airport Lost and Found. 

Service hours: Mon-Fri from 07:00 am to 05:00 pm. 

Contact: +1 281-233-9373 | +1 832-492-1178.

For assistance on both weekends and nights: +1 713-845-6555. 

Location: Level 1, next to American Airlines Baggage Office. 

Information Booths

There are several information booths at HOU Airport:

- Level 1: Houston Interactive Center.
- Level 2: Pre-security.
- Level 2: Post-security. 

Service Animal Relief

Find a couple of Animal Relief Areas:

- Level 1: Close to Ground Transportation Zone 4 and Red Garage.
- Level 2: Close to Gate 20. 


Find Airport Interfaith Chapels that provide a place to pray or meditate. Opens daily, 24 hours. Located at Pre-security and Post-security.    


Terminal and garages have free Wi-Fi. Passengers should select the network and agree to terms and services to connect. 

Little Library

There’s a free library in level 2 of the Hobby Airport, close to Gate 44.

Other Services 

  • Restaurants and cafeterias
  • Shops and Duty free
  • Car rental services
  • Transportation access
  • Parking access
  • Taxi/Shuttle access
  • ATMs and Banking services
  • Currency Exchange
  • Smoking rooms
  • Shoe Shine
  • AED
  • Wheelchairs
  • Baggage carts
  • Skycaps
  • Baggage wrap
  • Battery charging spots
  • Courtesy Phones 
  • Interactive Directories
  • Water bottle filling station
  • Massage Chairs along the terminal
  • XpresSpa


USO Lounge: Located between gates 44 and 46. Service hours: 09:00 am to 09:00 pm. Available for military and their families. Services: TV, computers, snacks, among others.